Privacy Policy

Enlight Metals operates a Business-to-Business (B2B) steel marketplace and procurement platform designed for industrial buyers, steel suppliers, manufacturers, logistics providers, and commercial enterprises. This policy applies to personal data and business information processed in connection with our services.

By accessing the Enlight Metals platform, submitting RFQs, creating a profile, or using our buyer or supplier tools, you acknowledge the practices described in this Privacy Policy.

To provide procurement, supplier discovery, trade finance assistance, and logistics capabilities, Enlight Metals may collect information voluntarily provided by users as well as information collected automatically through platform interactions.

A. Information You Voluntarily Provide

• Contact & Account Details: Name, corporate email address, business phone number, and account credentials.
• Company & Business Information: Legal company name, registered business address, operating locations, GST/tax registration details, and industry segment.
• Procurement & Trade Requirements: Product specifications, steel grades, quantities, RFQs, enquiries, and commercial requirements.
• Supplier & Product Catalog Data: Product listings, manufacturing capabilities, mill test certificates, pricing information, and fulfillment parameters submitted by suppliers.
• Communications & Support Data: Information provided through contact forms, support requests, feedback, or direct correspondence.

B. Information Collected Automatically

• Device & Network Details: IP address, operating system, device information, and related technical identifiers.
• Browser & Session Data: Browser type, language preferences, access timestamps, and referring URLs.
• Usage & Interaction Data: Pages viewed, searches performed, navigation patterns, feature usage, and interaction metrics.

Enlight Metals may use cookies, session markers, and similar web technologies to support core website functionality, authentication, user preferences, and website analytics.

• Essential Cookies: Required for secure authentication, website navigation, and core platform functionality.
• Preference Cookies: Used to remember selected preferences and settings.
• Analytics Cookies: Help us understand website traffic and improve website performance and user experience.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

We process information for legitimate business and operational purposes associated with providing our B2B steel procurement services.

• RFQ & Procurement Facilitation: Processing enquiries, connecting buyers with suppliers, generating quotations, and facilitating commercial transactions.
• Core Service Execution: Operating Buyer, Supplier, Trade Finance assistance, and Logistics/Delivery services.
• Commercial Communications: Sending RFQ updates, order confirmations, service notifications, and support responses.
• Platform Improvement: Understanding usage patterns and improving website functionality, performance, and product discovery.
• Security & Fraud Prevention: Verifying business information, preventing unauthorized access, and detecting potentially fraudulent activity.
• Legal Compliance: Meeting applicable tax, accounting, regulatory, legal, and statutory obligations.

Information may be shared where reasonably necessary to operate our services, fulfill business requirements, or comply with applicable law.

• Trading Counterparties: Relevant business profile information and procurement requirements may be shared between buyers and suppliers to facilitate enquiries and transactions.
• Logistics & Service Partners: Delivery, shipment, and related information may be shared with authorized logistics, transportation, or warehousing partners.
• Technology Service Providers: Information may be processed by trusted infrastructure, hosting, storage, security, and analytics providers supporting our platform.
• Legal Authorities: Information may be disclosed where required by applicable law, court order, regulatory authority, or government request.

Enlight Metals implements reasonable administrative, technical, and organizational safeguards designed to protect personal and business information against unauthorized access, alteration, disclosure, accidental loss, or misuse.

Access to sensitive business and trade information is restricted to authorized personnel, service providers, and contractors who require such access for legitimate business purposes and are subject to appropriate confidentiality obligations.

Our website may contain links to external websites, partner portals, or third-party services. Enlight Metals is not responsible for the privacy practices, security, availability, or content of external websites.

Users are encouraged to review the privacy policies and terms of any third-party websites or services they access.

Subject to applicable Indian laws and regulatory requirements, users may have rights relating to their personal information, including:

• Access: Request information regarding personal data maintained by Enlight Metals.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of personal information, subject to applicable contractual and legal retention requirements.
• Consent Withdrawal: Withdraw consent for optional communications or processing where applicable.
• Inquiries: Raise questions or concerns regarding our data handling practices.

Requests may be subject to identity verification and applicable legal or contractual limitations.

We retain personal and business information only for as long as reasonably necessary to provide our services, fulfill contractual obligations, resolve disputes, maintain business records, meet tax and accounting requirements, and comply with applicable legal obligations.

Enlight Metals is a B2B platform intended for businesses and commercial professionals. Our services are not knowingly directed toward children under 18 years of age.

Enlight Metals may update this Privacy Policy from time to time to reflect changes to our services, business practices, technologies, or applicable legal requirements.

Updated versions will be published on this page along with a revised effective date. We encourage users to review this page periodically.

For privacy-related questions, concerns, or requests, please contact Enlight Metals through its official business contact channels.

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with this Privacy Policy shall be subject to the jurisdiction of the competent courts in Pune, Maharashtra, unless otherwise required by applicable law.